It’s easy to cancel!
Send a membership cancellation request email to firstname.lastname@example.org, at anytime prior to 3 days before your monthly billing cycle date.
An email sent to the correct email address above is proof of your membership cancellation request. We will confirm the request once it has been processed. If a confirmation email has not been received within three (3) business days, please call the studio.
Membership cancellations require 3 business days notice prior to the monthly billing date.
A membership cancellation request sent within the 3 day period prior to your monthly billing date will incur a 45% service charge to cancel. To avoid service charges, all cancellation requests must occur 3 business days before your billing date via email.
All cancellations must be received in writing via email to email@example.com. Verbal conversations, text messages, phone calls and other forms of communication are not acceptable.
There are no refunds If a membership cancellation request has been received after card is charged.
Under no circumstances are date extensions granted.
Monthly memberships may not be used by, or transferred to, another person.
Please request a cancellation or forward all questions to by sending us an e-mail at firstname.lastname@example.org
If a cancellation request is received via email after a client’s credit card has been charged, there will be no refund provided. No Exceptions.
All memberships will auto renew unless the client sends an email to cancel. It is the client’s responsibility to stop the automatic payment before the date that their monthly membership renews.
Once the membership auto renews, the same terms and conditions apply that are in the original agreement and set forth in these current guidelines/cancellations policy on this page.
Your membership can be placed on hold for any reason up to a maximum of 3 months. Perfect if you need to take a break or going on holiday!
Send membership suspension or hold requests to email@example.com
All membership changes must be submitted via email 3 days before your monthly billing cycle date.
If a membership suspension or hold request is sent within the 3 day period prior to your monthly billing date the suspension cannot be processed.
Suspensions can only be processed for a minimum of one (1) month – billing cycle to billing cycle.
Membership Suspension or holds are a maximum of 3 consecutive months, unless otherwise authorized by the general manager in writing.
All membership suspensions must be submitted via email to firstname.lastname@example.org.